There is a warranty only on 925 sterling silver and custom-designed jewelry. These come with a one-year warranty solely on the jewelry's plating.
The warranty is valid from the date of purchase, and the warranty certificate must be kept to be presented if needed.
The warranty does not cover loss of items or parts thereof, breakages, scratches, and tears. It also does not cover yellowing of pearls.

Processing Times
Order Processing Times
All orders are processed and shipped within 1–3 business days of payment confirmation, unless otherwise specified on the product page.

Delivery Times
Delivery times vary depending on the product type:
• In-stock items: Up to 3–7 business days
• Special / Custom Orders: 10–25 business days (and sometimes more, depending on import)

Possible Delays
Please note that delivery times may be extended due to factors beyond the business's control, including:
• International shipping delays
• Customs delays
• High volume at shipping companies
• Security or unusual circumstances

The business will not be held responsible for delays caused by these factors.

לאחר ביצוע התשלום ושליחת ההזמנה, לא ניתן לבטל את ההזמנה ולא יינתן החזר כספי. כל עיכוב, שינוי או בעיה במסירה הנגרמים על ידי חברת השילוח אינם באחריותנו ואינם מהווים עילה לביטול או להחזר כספי.